Our Management Systems Policy

Kuzeyboru contributes to the national economy by producing plastic pipes and fittings in compliance with national and international standards. As Kuzeyboru, our goal is to meet the needs and expectations of our stakeholders, to manufacture high-quality and reliable products, to grow by increasing our efficiency together with our employees, to fulfill our responsibilities towards society, the environment, and our employees, and to continuously improve our service quality. The principles of our Management Systems Policy are listed below:

Occupational Health and Safety (TS ISO 45001)

To achieve “zero-accident” production by identifying and systematically managing risks.
To ensure the awareness, training, and continuous development of all our employees and to promote a sustainable safety culture.
To provide safe and healthy working conditions in order to achieve our occupational health and safety objectives and programs.
To eliminate hazards by minimizing the risks of occupational diseases and other risks through proper risk assessments.

Environment (TS EN ISO 14001)

We recognize that the continuation of life depends on the sustainability of natural resources.
To utilize environmentally friendly technologies in our production and ongoing processes based on environmental and future-focused criteria.
To use our natural resources efficiently and effectively and to protect biodiversity.
To inform and raise awareness among all our stakeholders—including employees, customers, suppliers, society, and government—regarding Kuzeyboru’s environmental perspective, practices, and results through open communication.

Quality (TS EN ISO 9001)

To adopt customer satisfaction-oriented work by continuously developing our technology, human resources, and suppliers.
To produce our product quality at the highest level and ensure its continuity.
To enhance our competitiveness by implementing productivity and cost-oriented projects and improvements across all processes.
To benefit from the talents and creativity of our employees and provide opportunities for training and other activities to increase their productivity.
To ensure a safe and healthy working environment where love and respect prevail.

Energy (TS EN ISO 50001)

To implement technological innovations that increase energy efficiency.
To minimize energy losses through systematic measurement and monitoring.
To continuously improve our energy performance and to develop all our processes with an innovative approach in the fight against climate change.

Information Security (ISO 27001)

Our employees are aware that information is a corporate asset.
To ensure the security of shared corporate information and fully comply with the requirements of information security.
To ensure the security of the information of our stakeholders with whom we exchange information, taking into account the requirements of information security.
To establish effective controls on information assets, manage risks, take measures against security vulnerabilities, and assume the necessary roles and responsibilities under this policy.

Customer Satisfaction (TS ISO 10002)

To enable customers to easily communicate their dissatisfaction and to implement result-oriented improvements to prevent recurrence.
To adopt the principle that customer satisfaction begins with our employees and to conclude customer relations with the highest level of satisfaction.
To consider the objective and fair resolution of all customer complaints as a fundamental principle.

As Kuzeyboru, we will uphold these principles and reflect them in our customer relations and production processes through the participation of our employees.